Returns & Refunds
Can I return the order?
If you received your order as described and did not alter it, you may contact the seller and request a return, however, note that the seller has the r...
What are the refund methods?
Refunds are processed using the same payment method used for the purchase. After the refund is approved and the order is canceled, the full amount (or...
How can I request a refund?
If the order is still incomplete and you haven't altered it, you may contact the seller and request a return. However, note that the seller has the ri...
Am I eligible for a refund? / Accounts
Your account order is eligible for a refund if: The login details are incorrect, or the account does not have full access* The account was not deliver...
Am I eligible for a refund? / Currency & Items
Your order is eligible for a refund if: The seller failed to deliver the order within the guaranteed delivery time The seller partially delivered the ...