Having Issues with your Order?
Most likely you'll find an answer here
1. I have purchased an order, but I haven't received it
That's alright, we'll help you find the details. Depending on the delivery method, you should receive your order either: automatically (immediately,...
2. Guaranteed delivery time has passed, and I still haven't received my order
Don't panic! We'll make sure you'll receive your order, or you'll get your refund. Visit the order chat to see if the seller is waiting for your re...
3. Finding your order in the mobile and desktop versions
Navigation between our mobile and desktop versions seems similar, but could feel different at times. Here is a quick guide to finding your order in bo...
4. I received the account details, but I can't login
Not to worry, this can happen sometimes for various reasons. The best person to help you out is the seller . Contact them via the order chat and w...
5. The seller doesn't respond
We understand that waiting for a response can be frustrating, especially when you’re eager to start playing. Please keep in mind that, while sellers ...
6. Can I chat with the seller?
Yes you can, once you purchase an order. Instructions on how to find the chat in the order are placed here . The chat is available all the time, so e...