Having Issues with your Order?
Most likely you'll find an answer here
1. I have purchased an order, but I haven't received it
That's alright, we'll help you find the details. Depending on the delivery method, you should receive your order either: automatically (immediately,...
2. Guaranteed delivery time has passed, and I still haven't received my order
Don't panic! We'll make sure you receive your order or issue a refund. Visit the order chat to see if the seller is waiting for your response. All...
3. How do I receive my order?
Navigation between our mobile and desktop versions seems similar, but could feel different at times. Here is a quick guide to finding your order in bo...
4. I received the account details, but I can't login
Not to worry, this can happen sometimes for various reasons. The best person to help you out is the seller . Contact them via the order chat and w...
5. The seller doesn't respond
We understand that waiting for a response can be frustrating, especially when you’re eager to start playing. Please keep in mind that, while sellers ...
6. Can I chat with the seller?
Yes you can, once you purchase an order. Instructions on how to find the chat in the order are placed here . The chat is available all the time, so e...