1. I have purchased an order, but I haven't received it
Edited
That's alright, we'll help you find the details.
Depending on the delivery method, you should receive your order either:
automatically (immediately, in the order page)
manually (sent by a seller in the order chat)
To find your order details, log in to your GG Chest account and:
select Orders -> Purchased orders
Select the order name
Find the details in the chat with the seller (if it's a manual delivery) or in the order page (if it's an auto delivery).
Instructions for navigating the mobile and desktop versions of GG Chest are here.
If you run into any issues, our support team is available 24/7. Reach out via live chat support, or email us at support@ggchest.com.
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