3. Navigating to the purchased order in the mobile and desktop versions
Navigating the mobile version
Log in and select Orders - Purchased Orders:
From the list (if you have multiple orders) find the one in question, and click on the order's name to enter the order's page:
If it's auto delivery, you'll find the details in such screen:
Probably you'll see more instructions provided by the seller just below this screen, so make sure to follow them.
If you don't see the screen like the one above, most likely your delivery is manual, and the seller is delivering the details via the order chat. You should see such a screen with the chat option available. Drop a message to the seller and await for the information if the seller hasn't provided anything yet:
Navigating the desktop version
Log in and select Orders - Purchased Orders:
From the list (if you have multiple orders) find the one in question, and click on the order's name to enter the order's page:
If it's auto delivery, you'll find the details in such screen:
Probably you'll see more instructions provided by the seller just below this screen, so make sure to follow them.
If you don't see the screen like the one above, most likely your delivery is manual, and the seller is delivering the details via the order chat. You should see such a screen with the chat option available. Drop a message to the seller and await for the information if the seller hasn't provided anything yet:
If you run into any issues, our support team is available 24/7. Reach out via live chat support, or email us at support@ggchest.com.