Seller rules

General information:

• You must be 18 or older

• Sellers must verify their identity before they start selling on GG Chest. You can learn more about verification here

• You may open and operate only one GG Chest account (individual or company), but you can act as a seller and buyer with a single account.

We have zero tolerance for:

• Scamming/Fraud. Any attempts of scamming/fraud or selling of hacked, stolen, rented, or otherwise illegally obtained accounts are strictly forbidden and will lead to a temporary hold on funds and a permanent ban

• Disrespectful behavior. Harassment, threats, inappropriate language, or insults towards buyers, sellers, or the Client Support team are not tolerated

• Fake pricing. Listings with unrealistically low or high prices are prohibited

• Off-site payments. All payments must be processed through the official GG Chest website

• External communication. All interactions with buyers must be conducted through GG Chest’s messaging system

• Advertising or random listings. It is prohibited to promote other websites, marketplaces, personal stores, or random lottery-like listings

• Recovering sold accounts. Sellers reported for this violation, and refusing to assist buyers in recovering account access will result in a permanent ban.

General listing and offer handling rules:

• Write original product descriptions (do not copy other sellers). Make sure your listings are unique and reflect your personal style

• Avoid irrelevant details in your offer title and description. Keep them simple, clear, and focused on what you're offering

• Ensure your listings are categorized correctly - place them in the appropriate category and game

• Remove any copyrighted images from game developers in your listings or profile pictures (listings with copyrighted material may be removed)

• Familiarize yourself with the Order delivery guidelines, Tips on dispute handling, and other important seller information here

• Duplicate offers are not allowed. You may only list one offer for the same product

• Unrealistically priced offers (e.g., 100000 USD) are not allowed.

Account listing rules:

• Your offer must clearly specify which platforms the account can be linked to (e.g., Xbox + PlayStation, PC + PlayStation, etc.). By listing an account offer and specifying the platform, you guarantee that the buyer will be able to use the account on that platform

• Descriptions should provide clear and accurate details about your product, such as its features, delivery information, any account restrictions, and anything the buyer needs to know (e.g., if you’re selling a game account with region-specific restrictions, this must be clearly stated in the description)

• We strongly recommend using internationally recognized email domains for the accounts you list. If you choose to use alternative email domains, you must provide the buyer with a direct link to the login page and ensure the email domain is secure and supports the English language

• You must list accounts with full access. If the account is linked to an email address, you must provide login details to both the account and its email.
  

For more information, please refer to the Terms of Service, or get in touch with our Client Support team via web chat or email support@ggchest.com.