Buyers' GGuarantee
Our Buyers’ GGuarantee is designed to ensure a safe and secure marketplace experience for every purchase.
How it works
After you make a purchase, your payment is held securely by GG Chest.
The seller receives payment only after you confirm that the order has been received and there are no issues with it.
If the seller fails to deliver the order in full or as described, you may be eligible for a refund.
The Buyers’ Guarantee ensures that you are protected in cases where a seller does not fulfill their obligations.
Got any issues?
If you have issues with the delivery or anything else about the order, contact the seller via order chat first. Sellers want to keep your satisfaction high, so they're happy to address your concerns.
If contacting the seller didn't help, raise a dispute and provide as much proof as possible to support your side.
