GGuarantee for Buyers

GGuarantee ensures that all trades are secure and protected from fraudsters. We take full responsibility for the buying and selling processes in the marketplace.

Buyers are fully protected against sellers who fail to deliver or deliver orders that do not match the original offer. In such cases, the buyer is eligible to receive a full refund.

Remember, sellers receive funds only after the buyer confirms a successful receipt of the order.

Got any issues?

If you have issues with the delivery or anything else about the order, contact the seller via chat first. Sellers want to keep your satisfaction high, so they're usually happy to address your concerns.

If contacting the seller didn't help, raise a dispute with the necessary details. You can learn more about the Dispute process here.

Read more about Account warranty, Refunds and Returns.