Returns and Refunds
Can I return the order?
If you received your order as described and did not alter it, you may contact the seller and request a return. However, the seller has the right to re...
Am I eligible for a refund of the account?
Your account order is eligible for a refund if : The login details are incorrect, or the account does not have full access ( the seller is given 24 ho...
Am I eligible for a refund of the currency and items?
Your order is eligible for a refund if : The seller failed to deliver the order within the guaranteed delivery time The seller partially delivered the...
How can I request a refund?
You can get a refund in two situations: If you received your order as described and did not alter it . In this scenario, you should contact the selle...
What are the refund methods?
Refunds are processed using the same payment method used for the purchase. After the refund is approved and the order is canceled, the full amount (or...