Account Security
I forgot my password. How can I log in?
Go to the login page and press ‘Forgot password?’ Insert the email address used for the registration (ensure no gaps are left) and press ‘Reset my pas...
How can I change my password?
Go to your account settings and press ‘Change password’ Insert the old password, and create and confirm a new one Press ‘Change password’ to save the ...
How to enable/disable the two-factor authenticator (2FA)?
To activate: Go to your GG Chest account settings Scroll down to the 'Security' section and click 'Set Up 2FA' Open your phone camera or authenticato...
I have no access to my 2FA synchronization. How can I log in to my GGchest account?
You must contact our Client Support team for further assistance accessing your account. Please note that for security reasons, you may be asked for ad...
How can I delete my account?
You can request the removal of your GG Chest account in the 'Account settings' section. Once you submit your deletion request, you will receive an aut...
Banned account
Note that your account may be temporarily or permanently banned if you violate GGchest's Terms of Service . Depending on the case, your suspension m...