Account & Security
Everything you need to know about your profile and account security measurements
I forgot my password. How can I log in?
No worries, there is an easy way to reset your password. To do that: Go to the login page and press ‘Forgot password?’ just below the email and pass...
How can I change my password?
It's a healthy approach to change your password regularly to increase the safety of your account. To change your password: Go to the ‘ Account setting...
Why is my account banned?
Here at GG Chest, we want everyone to have a safe and fair experience. To keep our community strong, we have a few important rules. Please know that v...
I want to enable/disable the two-factor authentication (2FA)
2FA Activation It's very thoughtful of you if you decide to activate the two-factor authentication, as this is a great security step, increasing your ...
I have no access to my 2FA authentication. How can I log in to my account?
If you lost your 2FA access or have other issues with it, please get in touch with our Client Support team via web chat or email support@ggchest.com ...
How do I change my profile details?
Most of the details can be changed easily on your profile: Username, Profile picture and even the email address. Changing my email address Go to the "...