The most frequent reasons for rejected verifications
Edited
The most frequent reasons for declined documents are:
The seller is younger than 18 years
Documents lack quality: some parts are unclear, not visible, or have other types of questionable parts
The picture we received is a photo of a computer screen, and we need a clear photo of the actual document.
To get to know the exact reason for the declined verification, please get in touch with our Client Support team via web chat or email support@ggchest.com.
Learn more about the verification process here.
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